ShurTite Canda Cargo Shipping Policy
- All shipments will usually be sent out Ground UPS unless otherwise specified. UPS Ground transit times are 2 – 5 business days after the order ships, depending on location.
- Rush delivery, such as Next Day Air or Second Day Air, is available upon request.
- If you decide to return your order, shipping costs are not refundable.
Orders of stock items or with expedited delivery options placed by 1:00 pm EST will be shipped that day. Orders of stock items or with expedited delivery option placed after 1:00 pm will be shipped the following day. Custom items or non-stock items will be shipped as soon as possible. (Orders can typically be expected to be shipped within 4-5 business days during our nonbusy season and during our busy season, 5-10 business days for custom made straps).
If your order must ship today, please call 800-265-0823. Call for the most up to date and accurate shipping times.
UPS guaranteed shipping is guaranteed by UPS, not by ShurTite Canada Cargo. Next Day Air and Second Day Air shipments can be affected by weather conditions. We do our best to help you track your product once it leaves our location.
We ARE NOT responsible for lost packages that are not shipped to you directly. We hope you understand we can not control the shipping aspect of orders that are shipped to a different address.
Sales Tax Collection
Sales Tax will be collected based on the delivery address location. A completed UNIFORM SALES & USE TAX EXEMPTION/RESALE CERTIFICATE is acceptable as a resale/exemption certificate for sales and use tax. The issuer and the recipient have the responsibility to determine the proper use of this certificate under applicable laws in each province, as these may change from time to time.
Any applicable tax exempt certificates must be completed BEFORE purchases are made. No refunds of sales taxes will be given upon completion of the purchase.
ShurTite Canada Cargo Return Policy
Returns must be approved before being shipped back. The buyer is responsible for shipping costs involved in returning the products and shipping charges are non-refundable. A 20% restocking fee will be applied to all returns. Returns must be made within 10 days of delivery.
Custom made straps are NON-RETURNABLE. Once an item has been cut and/or started the sewing process it falls under these terms.
NO RETURNS will be accepted after 14 days from date of delivery.
The buyer must notify ShurTite Canada Cargo of any lost or damaged merchandise within 3 days of product delivery.Buyer is responsible for the following:
- Inspecting shipment for lost or damaged products after the order arrives.
- Signing the carriers freight bill as short, damaged, or incomplete orders.
- Obtaining signature of the carrier for lost or damaged products
- UPS guaranteed shipping is guaranteed by UPS, not by ShurTite Canada Cargo. We do our best in order to help you track your order once it leaves our location.
Free Shipping and Other Promotions
Occasionally we offer free shipping or discounts on certain categories or items from our website. Any current promotion will be displayed in the top section of our website as well as on our Shipping & Returns page.
Coupon Codes from Coupon Websites
If you have found a coupon code for ShurTite Canada Cargo on a different coupon website, it is likely expired. ShurTite Canada Cargo is not affiliated with coupon websites; most 3rd party coupon sites post coupon codes that their visitors have reported using in the past. This means most of the coupon codes are outdated and will no longer be valid at checkout.
We will always have our active coupon codes on a banner at the top of the screen. If it isn’t there, it isn’t active.